FAQ

Is there a specific way to clean the brushes?

After making your purchase, we send you a pdf guide to your email, giving you step by step instructions on how to clean, dry and store your brushes as well as how to use each makeup brush.

How long will it take for my package to arrive?

KENYA DELIVERY:

We deliver in less than 24 hours (depending on time order was placed)

INTERNATIONAL DELIVERY:

Processing time:1-3 business days

In transit time: 3-8 business days

Expected delivery: 8-12 business days

How do i create an account with Laya Bella?

You can create Laya Bella account by visiting layabella.com homepage and clicking 'sign in'.

It's located on the upper right hand corner of the page.

How do i place an order in your site?

Select the products you would like to purchase, add them to your shopping cart, and proceed to the Checkout page. You will then be prompted to enter your billing and shipping information. Carefully review your order before submitting for processing. Once your order has been placed, you will receive a confirmation email.

Web page is not available?

Kindly refresh your browser page and try loading again.

Why is my coupon code not working?

Coupon codes may have a minimum purchase requirement.Only one coupon code is allowed per order.

How much is shipping cost?

Within Nairobi ksh 250, Outside Nairobi ksh 350.

Brush fibers?

High performance synthetic fibers engineered to outperform traditional animal hair.